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ITC Business Administrators has been recognised as one of the pre-eminent providers of arrear debt management and collection services in South Africa for more than 30 years.

ITC Business Administrators provides a composite range of services covering the full receivables management cycle. Such services extend from total receivables management outsourcing through to charged off debt recovery.

We enjoy strong business relationships with national companies in the financial, retail, telecommunications, education, medical industries and government.

We focus on providing brand protection for our stakeholders by maintaining the highest ethical standards and a strong culture of compliance with the laws and regulations governing our industry.

The success of our business is underpinned by the quality and extensive industry specific experience of our people.

Founded in London in 1983 by three partners, we now employ more than 1,000 professionals worldwide. We advise and support global companies that are leaders in their industries.


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We are committed to the Debt Collectors Code of Conduct. Adherence to this Code and our company’s policies and procedures forms part of our employment contracts and key performance indicators for our people.

If you are not satisfied with our staff’s conduct, please contact us:

ITC Business Administrators
P.O. Box 7437, Roggebaai, 8012

In circumstances where you remain dissatisfied with the complaint response provided by ITC Business Administrators you are entitled to lodge a complaint with the Council for Debt Collectors on 012 804 9808


The University of South Africa has contracted for the past 12 years with ITC Business Administrators to manage the outsourced collection. Our long-standing affiliation with ITCBA is due to their professionalism, both with our internal departments and client base.

Seale Malapane
Acting Deputy Director, Unisa

Our long affiliation with ITC BA is largely due to their ability to maintain consistency in their professionalism, both with our internal departments as well as our clients. It is with confidence that we recommend ITCBA to any company seeking debt collection strategies.

Tsepho Masango
Accounts Manager, Lancet Laboratories

I Confirm that I have dealt with ITC Business Administrators since 2012, during this period they have provided Discovery Health with excellent service in their capacity as a debt collection agency. Their collection ratio was 14.5 of the amount handed per month in 2017.

Leon Strydom
Functional Head: Member Debt and Finance Administration, Discovery Health


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