Compliance

Compliance

WE ARE COMPLIANT

Compliance and ethical collections is what ITC Business Administrators prides itself on. Compliance with legal, regulatory and contractual requirements and ethical standards is essential for business growth. We, and our business partners, demand and expect mutual brand name and reputation protection through a strong culture of compliance. If you are not satisfied with our staff’s conduct, please contact us

THE DEBT COLLECTORS CODE OF CONDUCT

We are committed to the Debt Collectors Code of Conduct. Adherence to this Code and our company’s policies and procedures forms part of our employment contracts and key performance indicators for our people.

COMPLIANCE AUDITED

Our business partners regularly audit our collection operations to ensure regulatory and contractual compliance. Our in-house trainers and business analysts critically evaluate the effectiveness and application of our policies and procedures and our compliance programs across operational and administrative spheres.

WE ARE MEMBERS OF:

The Council for Debt Collectors: www.debtcol-council.co.za | View Certificate

The Association of Debt Collectors (ADRA): www.adraonline.co.za | View Certificate